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What we do

We develop practical solutions like Workflow to support immediate and longer-term change within Primary Care. With Workflow, Practice Administrators learn to safely and efficiently process clinical correspondence – releasing GP capacity and supporting greater sustainability for practices.

Why we do it

To help those in Primary Care care well for the people who use their services, themselves and each other.

Who we do it for

We work with practices all across the UK. To date we have trained over 700 practices in Workflow – working with GP, Practice Managers and Practice Administrators. We would like to hear from any practice who would be interested in implementing Workflow within their locality.

How does Workflow work?

Practice Unbound delivers the Workflow solution to support GP practices across the UK.

Workflow (formerly known as Workflow Redirection) was born from the EPiC programme in Brighton and Hove, part of the first wave of the Prime Minister’s Challenge Fund. We have developed an innovative way of improving capacity within general practice – releasing GPs to do more of what only they can do, provide more care for their patients.

The Workflow team support the GP Lead in the key responsibilities of their role, as it is pivotal in ensuring that practices achieve a safe, sustainable and full implementation. They train and work with members of the GP practice clerical team to read, code and action incoming clinical correspondence, working to the framework based on practice protocols. During the implementation, a suite of support tools are available to ensure that we meet everyone’s requirements.

 

 

Get in touch

You can contact us between 9am and 5pm Monday to Friday via:

Visit the service website

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